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Electronic Payments - NETS in Singaporecoins_to_plastic.jpg
“$20 minimum for NETS” said the small sign announcing that the bookstore which used to allow small purchases with a NETS card no longer permitted them. “Costs for accepting the cards have increased” said the clerk, explaining why NETS was no longer an option. This sign is but one of a number that have started to appear in stores around Singapore.

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Payments - From Coins to Plastic coins_to_plastic.jpg
Many of us in our 30s, 40s or more were delighted to receive bright, shiny coins for our allowance when we were growing up. And as we got older, the amount usually increased - 5¢, then 10¢, and then more – or starting with an even smaller amount, depending how old we are. Many of us even saved part of the money through a school savings account, and a passbook showed how much money we had. When we’d saved a few dollars, it seemed like we were rich.

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Boost Marketing Success and Customer Satisfactiondebit_6.jpg
If everything runs smoothly, customer satisfaction is high and the marketing program succeeds. But if operations do not work well, the marketing program can fail or customer attrition can skyrocket. How can card center management make sure their operations work well?





The Future of Retail Banking The Future of Retail Banking
Regardless of who or where we are, we make or receive a variety of payments everyday. Whether it’s cash for a newspaper, a debit card at the supermarket, a check to pay for electricity, an automatic debit to our savings account for the water company, a credit card to pay for the hotel while traveling, salary deposited to a bank account or a wire transfer from a relative overseas, payments can be made in many ways.

 

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